Privacy Policy

1. Introduction

Welcome to Caissa Academy. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes WhatsApp number, telephone numbers, and email address.
• Financial Data: includes bank account and payment receipt details for course enrollment.
• Technical Data: includes internet protocol (IP) address, login data, browser type and version, time zone setting and location.
• Usage Data: includes information about how you use our website, products, and services.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• •Where we need to perform the contract we are about to enter into or have entered into with you (e.g. providing course access).
• •Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• •Where we need to comply with a legal obligation.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed, including password hashing, OTP verifications via WhatsApp, and restricted database entry points.

5. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, or restriction of your personal data.